Terms & Conditions
ORDER PROCESSING
Orders are usually processed within approx. 4 - 5 business days after an order was placed.
SHIPPING METHODS
Shipping is done with either the German post or a Parcel Service.
International shipping is sent using EMS (Express Mail Service) except for small goods that will be sent in an Envelope.
Please allow 10 - 15 business days for the arrival of the package.
SHIPPING DETAILS
Please make sure that the shipping address is complete and correct.
We cannot re-send the package at our expense if an incorrect address was entered and the package is returned to us.
TRACKING
If available, we will provide tracking details.
CUSTOMS DUTIES
On international shippings (normally outside EUROPE) countries may charge customs duties on your package.
This is out of our hands and we can't be held responsible for these extra charges that may apply.
LATE DELIVERY
We cannot be held liable for damage caused by late delivery by postal services, since this is out of our control.
Please contact us if the package has not been delivered within 10 - 15 business days.
RETURNS
Sales are final and can basically not be returned.
Once an order has been placed and payment has been accepted, canceling of an order is in our discretion.
If for any reason you wish to cancel your order please contact us and we see what we can do.
DAMAGED PRODUCT
If a product is defective or damaged at arrival and this is demonstrated to be our fault, we will, upon the product has been returned to us, refund the total payment as well as the shipping fee for returning the damaged product back to us.
Instead of refund, If requested, we can also replace the damaged product or, if not available, replace it with another product of the same value.
In any case of a damaged product please contact us first at store420@papriko.com or via CONTACT FORM
PAYMENT METHODS
Payments can be done with a Credit Card, Shopify’s ShopPay, PayPal or through PayPal using a credit card.
CHECKOUT & REGISTERING
You can checkout as a guest or as a registered customer. As a registered customer you will be able to use your account with billing and shipping details for future purchases.
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If you have any questions or requests please contact us at store420@papriko.com or via CONTACT FORM
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THANKS FOR STOPPING BY !
